Sui o le Auaunaga Tagata Tautua
Martech Zone tala fa'ailoga tagata tautua tautua:
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A'oa'oga Fa'atau ma Maketi
Sales Impact Academy: A'oa'o pe fa'apefea ona fa'aleleia au fa'atauga B2B ma le taleni sili a le lalolagi
O le faiga masani o aʻoaʻoga maualuluga ua tuʻu ai le lalolagi o le B2B i lalo, faʻatasi ai ma le leai o se aʻoaʻoga aloaʻia, faʻatulagaina i totonu o le alamanuia atoa. O lenei va'aiga tele na mafua ai ona matua'i le tutusa tomai fa'apitoa fa'apitoa i so'o se matafaioi i 'au e alu i maketi mai le ta'ita'iga e o'o atu i SDRs, AEs, CSMs, maketiina, ma tupe maua. I le amataga o laʻu pisinisi, sa ou maua le tamaoaiga ...
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Maketi aano
6 Key Performance Metrics mo le Faʻamalieina o Tagata Faʻatau
I tausaga ua mavae, sa ou faigaluega ai mo se kamupani na siakia le tele o latou valaau i auaunaga a tagata faatau. Afai e faʻateleina le tele o latou telefoni ma faʻaititia le taimi i le telefoni, latou te faʻamanatuina lo latou manuia. O le fa'afitauli e le'i manuia. Na'o le fa'atopetope fa'atopetope e sui o le 'au'aunaga a tagata fa'atau i vala'au uma e taofia ai le pulega mai o latou tua. O le taunuuga na ita tele…
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CRM ma Faʻamaumauga tulaga
Itu ma Au Tagata Faʻatau
On a recent call to a major telecom company, which I won’t mention (their logo looks like a blue death star), I was infatuated with my customer service representative (CSR). Shocking, I know. Throughout the call, she actually listened to what I wanted, and she said things like, “This is the deal that most of my customers like,” “Let me…