Faʻafefea ona Faʻafanua au Tagata Faʻatau Malaga
O se matua alualu i luma i maketiina auiliiliga ma pepa o le aliaʻe mai o tagata tafafao maimoa faʻafanua e fesoasoani faʻamaumauga, fua ai, ma faʻaleleia ai lau aoga maketiga - aemaise lava i luga ole laiga.
O le a le faʻafanua mo tagata tafafao maimoa?
O le tagata faʻatau femalagaaʻi faʻafanua o le auala oe vaʻaia ai au tagata faʻatau le poto masani i lau ituaiga. O se tagata faʻatau femalagaaʻi faʻafanua tusi lou tagata faʻatau tago itu lugalaina lugalaina ma faʻamaumauga pe faʻafefea ona e fuaina i latou touchpoints aoga. O lenei mea e mafai ai e tagata faʻatau maketi ona malamalama lelei pe faʻafefea ona fegalegaleʻi tagata faʻatau ma oe ina ia mafai ai ona e faʻaleleia le malaga a tagata faʻatau, aveʻese avanoa ma poloka auala, ina ia faʻateleina le faʻamalieina o tagata faʻatau, faʻagaioiga, liuaina ma faʻamalosia avanoa.
E le pei o faʻatau a tagata faʻatau o loʻo tuʻufaʻatasia, o malaga a tagata faʻatau e mafai ona faʻaalia ai le tele o ala i luga o filifiliga a tagata faʻatau ma tali atu ai i le fesoʻotaʻiga o ituaiga. Tagata faʻatau femalagaaʻi tagata faʻatau mafai foi ona fesoasoani i lau faʻatau maketi e taulaʻi lau faʻasalalauga ma mea atinaʻe atinaʻe mo tagata faʻapitoa tagata. E ui o au tagata faʻatau ono i ai ni le mimilomia mimilo ma liliu, e masani lava ona tutusa ala o le a e mauaina o tagata faʻatau o loʻo malaga i lalo (pe e te faʻamoemoe latou te malaga i lalo).
85% o le au matutua-tulaga maketi talitonu talitonu e taua tele le fausia o se soʻotaga tagata faʻatau malaga, ae na o le 40% moni faʻaaogaina le faaupuga tagata malaga. Naʻo le 29% o kamupani faʻapisinisi latou te fuafuaina lelei i latou lava i le fausiaina o se tagata malaga.
Faʻafefea ona Faʻafanua au Tagata Faʻatau Malaga
- Faaputuputu faʻamatalaga auiliili o loʻo iai mai lau '' upega tafaʻilagi analytics, maketiina tulaga, CRM, faʻatau faʻamatalaga, ma isi faʻavae.
- Faaputuputu faʻamatalaga faʻapitoa mai le aufaʻasalalau lautele matamata ma tagata faʻatau tali mai e ova lagona ma taua i au auiliiliga faʻamatalaga.
- Tuufaatasi manatu faʻamaumauga i tulaga i totonu o le taimi faʻatulagaina (tuasivi) e tuʻufaʻatasia ai fegalegaleaiga pei o fesili, faʻatusatusaga, ma faʻaiuga. Faʻaaofia au taumafaiga tau maketi i taimi taʻitasi.
- Faʻamatala le faʻamatalaga ma auʻiliʻili tulaga taʻitasi poʻo le fesoʻotaʻiga e faʻafaigofie ai le faigamalaga, vave, pe sili atu ona manaia.
Salesforce gaosia lenei matagofie infographic, Tagata Tafafao Maimoa Faʻafanua: Faʻafefea ona taʻitaʻia au taʻitaʻi i tagata faʻatau, ia faʻamatalaina le gaioiga o le faʻamaumauina o au tagata faʻatau malaga, faʻamatalaina tulaga taʻitasi, ma le faʻaaogaina o metotia talafeagai i nei laʻasaga uma.